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Email deliverability consulting for B2B tech companies

Outbound email that lands in the inbox

Frontal provides email deliverability consulting for B2B tech companies that run outbound. We audit and fix your sending setup, verify your lists and watch bounce rates, so your emails reach the inbox instead of spam.

Illustrative workflow

  • Worked with 300+ companies

Who it is for

Your cold emails go to spam, and you don’t know why

For B2B tech companies from Series A onward that send outbound email and need an email deliverability company because reply rates have dropped, or because they are setting up sending for the first time.

  1. High bounce rates

    Unverified lists bounce, and every bounce makes the next email less likely to arrive.

  2. A setup nobody checks

    Domains, inboxes and authentication records were set up once and never checked again.

  3. No early warning

    Nobody watches bounce rates or inbox placement, so a problem shows up only when replies stop.

What you get

A sending setup your outbound can rely on

We fix what is hurting deliverability now, then keep watching it while your campaigns run.

  1. Domains and inboxes

    Sending domains and inboxes set up for outbound, with SPF, DKIM and DMARC records in place.

  2. Verified lists

    Every address verified before it is sent to, so bounce rates stay low.

  3. Warm-up and monitoring

    New inboxes warmed before launch, with bounce rates and inbox placement watched while campaigns run.

How it works

How our email deliverability services work

  1. Audit

    We review your sending domains, inboxes, authentication records, lists and bounce rates.

  2. Fix the setup

    We fix the authentication records and inbox settings, and set up new sending domains where you need them.

  3. Verify and warm

    We verify your lists and warm new inboxes before they send at volume.

  4. Monitor

    We watch bounce rates and inbox placement while campaigns run and fix problems before replies drop.

0.5% Bounce rate

5.5% Reply rate

  • Industry averages run 2 to 5%

A 0.5% bounce rate for Hemlane, against industry averages of 2 to 5%

Hemlane’s earlier outreach returned reply and bounce rates below the benchmarks that matter. We rebuilt the list around property owners with an active rental listing, sourced and enriched the contacts in Clay, ran the campaigns in Smartlead and did the deliverability work underneath: careful list building, validation and technical setup. The bounce rate came to 0.5%, and one campaign brought 830 qualified contacts at a 5.5% reply rate.

What changed
Almost every email arrived: the bounce rate was 0.5%, against industry averages of 2 to 5%.
What we handled
Buyer definition, list building and validation, technical setup, Clay enrichment and Smartlead campaigns.

Tools

The tools we work in

We start with the tools you have and suggest a change only when it fixes a real problem.

We’re an Instantly Certified Expert and a lemlist Certified Service Partner.

How to start

Start with a three-month engagement

We start with a three-month engagement. The scope, milestones and owners are written into a statement of work before anything starts, and ongoing terms are agreed before work begins.

  1. First week

    Kickoff and access

    We hold the kickoff call and get access to your sending tools, domain settings and recent campaign results.

    What you do One kickoff call, and access to your domain settings and sending tools.

  2. First month

    Audit and setup

    We audit your domains, authentication records, inboxes and lists, then fix the setup and start warming any new inboxes.

    What you do Make the DNS changes we hand you, or give us access to make them.

  3. First three months

    Launch and improve

    In month two your campaigns send from the fixed setup and verified lists. In month three we watch bounce rates and inbox placement and tune sending volume with your team.

    What you do Tell us before you add new lists or raise volume.

    Ongoing

Talk with an operator

Bring your current setup, and we’ll walk you through how the first three months would look for your team.

What buyers ask

What does an email deliverability consultant do?

Email deliverability consultants find out why emails aren’t reaching the inbox and fix it: the sending domains, the authentication records, inbox warm-up, list quality and sending volume. We do that work for outbound teams and keep monitoring it while campaigns run.

Why are our emails going to spam?

Usually a mix of causes: missing or broken authentication records, inboxes that were never warmed, unverified lists that bounce, and volume that grew too fast. An audit shows which of these apply to your domains.

Do you work with our sending tool?

Yes. We work in the tools you have, such as Instantly, lemlist or Smartlead, and suggest a change only when it fixes a real problem.

Do we need email deliverability experts on an ongoing basis?

For the monitoring, yes. The setup is a project, and the monitoring is ongoing: lists change and sending grows, so we keep watching bounce rates and inbox placement while campaigns run.

Can you run our cold email too?

Yes. We’re not only an email deliverability agency: deliverability is part of how we run cold email, and our cold email service also covers the lists, the sequences and the replies.

Let’s grow your pipeline together

Tell us what you’re trying to hit this quarter, and we’ll suggest where to start.